Tell us about your project

Privacy & Policy

1. Introduction & Scope

Welcome to Fermicoding Internet Engineering LTD (“we”, “us”, “our”). We are a web development firm specializing in Drupal, JavaScript, ReactJS, NodeJS, theming, architecture, and database design.

This Privacy Policy explains how we collect, use, disclose, and protect personal data when you visit our website, contact us, engage our services, or otherwise interact with us.

We are committed to protecting your privacy and processing personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable data-protection laws.

2. Who We Are (Controller / Contact)

Controller: Fermicoding Internet Engineering LTD
Address: Augusta Cesarca 18/606, Serbia
Email: [email protected]
Phone: +381 64 823 6449

If you have any questions about this Privacy Policy or our data practices, please contact us at the above address.

3. What Personal Data We Collect

We may collect and process the following types of data:

  • Technical and automatic data: IP address, browser type and version, device type, operating system, referring URLs, date and time of access, and other standard server log data automatically collected when you visit our website.
  • Cookies and similar technologies: Data collected through cookies for essential website functionality, analytics, and marketing purposes (explained in Section 8).
  • Data you provide directly: Information you share via contact forms, quote requests, or newsletters — such as your name, company name, email address, phone number, and any other details you provide.
  • Client business data: As part of client engagements, we may collect and process business contact details of company representatives, project-related data, and other business information necessary for project execution and communication.
  • Employment or recruitment data (if applicable): Information from CVs or job applications if you apply to work with us.

4. How We Use Your Personal Data

We use your personal data to:

  • Respond to your inquiries and provide requested services.
  • Manage client relationships, communications, and billing.
  • Operate, maintain, and secure our website and IT systems.
  • Analyze and improve website usability and performance.
  • Conduct marketing and business development activities, subject to consent or legitimate interest.

5. Legal Basis for Processing

We process personal data under the following lawful bases:

  • Contractual necessity: To perform contracts or pre-contractual measures with clients.
  • Legitimate interests: For running and improving our business operations, including analytics and marketing.
  • Consent: For sending marketing communications and for non-essential cookies.
  • Legal obligations: Where required by applicable laws.

6. Sharing and Disclosure of Personal Data

We do not sell or rent personal data. We may disclose information only:

  • To trusted service providers who assist in operating our business (e.g., web hosting, analytics, email systems) and are bound by confidentiality and data-protection obligations.
  • Where required by law, regulation, or legal process.
  • When necessary to protect our rights or defend against legal claims.
  • With your explicit consent.

7. Data Storage and Transfers

All website and client data are securely stored on servers provided by Hetzner Online GmbH, located in Germany (EU).

If we transfer data outside the European Economic Area (EEA), such transfers are protected by the European Commission’s Standard Contractual Clauses (SCCs) or other approved safeguards ensuring that the recipient provides an equivalent level of data protection.

We maintain appropriate technical and organizational security measures to safeguard all personal data we control.

8. Cookies and Tracking Technologies (Including Google Analytics)

Like most websites, we use cookies and similar technologies to ensure proper functionality, enhance user experience, and perform analytics.

What are cookies?
Cookies are small text files placed on your device when you visit a website. They help us remember your preferences, improve performance, and analyze how visitors interact with our website.

Types of cookies we use:

  • Essential cookies: Required for website operation and security. These cannot be disabled.
  • Analytics cookies: Used to analyze website usage and improve our content and functionality.
  • Preference cookies: Remember your settings (e.g., language, region).
  • Marketing cookies: May be used for marketing performance measurement, if applicable.

Consent and control:
Upon your first visit, you will be presented with a cookie consent banner allowing you to accept or reject non-essential cookies. You can withdraw or modify your consent at any time via your browser settings.

Google Analytics:
We use Google Analytics, a web analytics service provided by Google Ireland Limited. Google Analytics uses cookies to collect information such as your IP address, browser type, and interactions with our site. This data helps us understand how visitors use our website and improve its usability and performance.

The information generated by these cookies is transmitted to and stored by Google on servers that may be located within the EU or transferred to the U.S. under the Standard Contractual Clauses (SCCs) approved by the European Commission.

You can opt out of Google Analytics tracking at any time by installing the Google Analytics Opt-out Browser Add-on.

9. Data Retention

We retain personal data for as long as necessary for the purposes described in this Privacy Policy and in accordance with our legal obligations.

For example:

  • Website log and analytics data are retained for limited technical or statistical periods (e.g., up to 60 days for raw logs).
  • Client project records are retained for the duration of the engagement and for any legally required retention period thereafter.
  • Accounting and billing records are retained per applicable statutory obligations.

When data is no longer needed, it is securely deleted or anonymized.

10. Your Rights

Under GDPR and other applicable laws, you have the following rights:

  • Right to access and obtain a copy of your personal data.
  • Right to correct or update inaccurate or incomplete data.
  • Right to request deletion (“right to be forgotten”).
  • Right to restrict or object to certain processing.
  • Right to data portability.
  • Right to withdraw consent at any time (for consent-based processing).

To exercise these rights, contact us at [email protected]. We may ask for identity verification before processing your request.

11. Security Measures

We use appropriate technical and organizational safeguards to protect your personal data from unauthorized access, misuse, loss, or disclosure. However, no internet-based system is completely secure, and we cannot guarantee absolute protection.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our business operations. The most recent version will always be available on our website, and the “Last updated” date at the top will indicate the latest revision.

Your continued use of our website after any such changes constitutes your acceptance of the revised policy.

13. Contact Information

If you have questions, concerns, or requests related to this Privacy Policy or our personal data practices, please contact:

Fermicoding Internet Engineering LTD
Augusta Cesarca 18/606, Novi Sad, Republic of Serbia
Email: [email protected]
Phone: +381 64 823 6449